Terms of Use

Effective Date: March 1, 2025

Last Modified: March 18, 2025

1. Acceptance of Terms

By accessing and using the website https://rockyscent.com (the “Website”), you agree to comply with and be bound by these Terms of Use (the “Terms”). If you do not agree with these Terms, you must immediately discontinue use of the Website.

2. Legal Entity

Rocky Scent is a registered “Doing Business As” (DBA) of Rocky Art Inc., a corporation incorporated under the laws of British Columbia, Canada. Rocky Art Inc. is registered under incorporation number BC1511021, and Rocky Scent is registered under FM1064841.

3. Permitted Use

You may use the Website for lawful purposes only. You agree not to:

  • Violate any applicable laws, regulations, or third-party rights.
  • Disrupt or compromise the security or integrity of the Website.
  • Engage in data mining, scraping, or unauthorized extraction of Website content.
  • Attempt unauthorized access to any portion of the Website or its underlying systems.

4. Product Information and Availability

We make reasonable efforts to ensure the accuracy of product descriptions, images, and pricing. However, discrepancies may occur. All products are subject to availability, and we reserve the right to discontinue any product at any time.

5. Orders, Payments, and Pricing

  • All orders are subject to acceptance and availability.
  • We reserve the right to cancel or refuse any order at our discretion.
  • Payments are processed through third-party payment providers. We do not store or process your payment information.
  • Prices may change without prior notice.

6. Shipping and Delivery

  • Orders are fulfilled by third-party couriers. Estimated delivery times are for reference only and are not guaranteed.
  • Rocky Scent is not liable for delays caused by third-party couriers.
  • Shipping fees, customs duties, and taxes may apply depending on your location.

7. Returns and Refunds

Our Return Policy governs all returns and refunds. Please refer to the Return Policy available on our Website for details.

8. Intellectual Property

All content, including but not limited to text, images, logos, and website design, is the exclusive property of Rocky Scent or its licensors. You may not reproduce, modify, or distribute any content without express written consent.

9. AI-Powered Customer Service

Our customer service, including but not limited to chat and phone support, may involve the use of AI-powered assistance. By interacting with our support systems, you acknowledge and accept this feature.

10. Limitation of Liability

To the maximum extent permitted by law, Rocky Scent and its affiliates disclaim any liability for any direct, indirect, incidental, or consequential damages arising from:

  • Your use of, or inability to use, the Website.
  • Errors, inaccuracies, or delays in product listings or order fulfillment.
  • Acts of third-party couriers, payment processors, or service providers.

In any event, our total liability shall not exceed the amount paid for the product(s) purchased through the Website.

11. Indemnification

You agree to indemnify and hold harmless Rocky Scent, Rocky Art Inc., its officers, employees, and affiliates from any claims, liabilities, damages, losses, or expenses arising from your use of the Website or violation of these Terms.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Province of British Columbia, Canada, without regard to conflict of law principles. Any disputes shall be subject to the exclusive jurisdiction of the courts of British Columbia.

13. Changes to These Terms

We reserve the right to modify these Terms at any time. The most recent version will be posted on the Website, and continued use of the Website constitutes acceptance of any modifications.

14. Contact Us

If you have any questions about these Terms of Use, please contact us at [email protected].